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Cookie policy

Last updated: September 2024

This Cookie Policy supplements our Privacy Policy, including the definitions, and provides information about how we use cookies and similar technologies, e.g. tag, pixel or other web beacon, (all together “Cookies”) when you visit the Website or use our services. It explains what Cookies and similar technologies are, why we use them, as well as your rights to control our use of them.  When you visit the Website or use our services, we may collect information from you automatically through cookies or similar technology.

When you visit the Website or use our services, we may collect information from you automatically through cookies or similar technology.

What are cookies?

What cookies do we use?

Cookies are small text files that are saved on a user’s computer or other smart device when a website is visited. Cookies can be used for different purposes, e.g. to ensure the normal functioning of a website, remember the user’s settings (e.g. which language or currency should be displayed) and display products and services that the relevant user is likely to be interested in.

 

How do we use the information we collect with Cookies?

Information collected by our Cookies is only used for the purpose of developing and increasing the quality of the services that the Website offer. Cookies collect information about each user that gives us insight into their needs and activity, which we use to tailor our services to the needs of the individual. This includes the processing of statistical and personal information about the user and is never carried out without the prior consent of the person concerned.
It is important that users of the Websites familiarize themselves with the functionality behind different cookies before giving consent.

 

How long are cookies retained?

A distinction is made between session cookies and persistent cookies. Session cookies are generally deleted as soon as users leave a website and are therefore not saved for a long period of time.

Persistent cookies are stored on a computer or other device used to visit a website and are used to remember the person’s actions or choices. Persistent cookies are saved for a longer period of time.  Our session cookies are therefore generally deleted as soon as you leave the Website. Our persistent cookies are generally not stored for more than 6 months.

 

How can users influence
our cookie use?

Users of the Website can control the use of cookies on the Website in the following ways:

  • by not giving consent to their use;
  • with cookie settings on the respective website, or
  • with cookie settings in the browser used to visit the Website.

If the user has accepted cookies, they can withdraw his consent at any time. On the Website, we offer users the ability to configure the use of cookies themselves, both in the cookie banner that appears when the Website is visited for the first time and with a special cookie configuration add-on that can be found on the Website.

We use different Cookies with different functions to ensure the best service to users.

The Cookies we use can be categorized as follows:

  • Necessary cookies: Our necessary cookies are used for the Website to function properly. Such cookies are not used to record personal information or user actions on other websites. The Website will not function properly without them and therefore cannot be refused.

  • Preference cookies: Our preference cookies allow the Website to remember user information or actions so that the way the Website looks or behaves can be controlled for each user. Such cookies record, for example, the currency, region, language or colour theme selected by the user. Their use is subject to user consent.

  • Analytical cookies: Our analytical cookies are necessary to collect statistical information about how the Website are used, analyse problems that may arise and collect information about how the Website can be developed according to user activity. The information collected by such cookies is in most cases non-traceable statistical information, but the information may also be traceable to individuals. Their use is subject to user consent.

  • Marketing cookies: Our marketing cookies are used to record user actions on different websites outside of the Website that our users visit and enable us to display personalized advertisements to individuals. Their use is subject to user consent.

 

Other information

WiseFish reserves the right to modify the terms of this Cookie Policy at any given time, for example in accordance with changes in relevant laws or regulations. Any alterations will be communicated by indicating the date of the last revision on the Cookie Policy. Your continued use of the Website subsequent to the posting of such revised policy will signify your acknowledgment and acceptance of any changes made. We recommend reviewing our privacy policy each time you visit the Website to ensure you comprehend how your information may be collected and utilized.

If any updates involve changes to optional cookies, user’s consent will be requested, as appropriate.